🤔 Not sure what to do next?

Here's a tip: This is called a decision matrix.

Use this matrix to weigh the pros and cons of each option. Rate each factor from 1 to 3:

• Client Trust: Higher scores reflect actions that maintain or boost trust.
• Team Morale: Higher scores reflect positive effects on team confidence.
• Troubleshooting Risk (negative): Higher scores mean more risk of causing further issues.

After rating, the option with the higher score is the recommended choice. You can use a decision matrix like this one any time you're up against a challenge and need a way to connect your heart and brain in order to figure out what to do next.

Factor	Option 1: Suggest Break	Option 2: Quiet Refresh
Client Trust	1 2 3	1 2 3
Team Morale	1 2 3	1 2 3
Troubleshooting Risk (negative)	-1 -2 -3	-1 -2 -3

Calculate Decision